
The "traditional" UK retiree is a vanishing demographic. As of 2026, the Office for National Statistics (ONS) and the DWP report that over 1.1 million UK pensioners now reside overseas. This isn't just a trend for high-net-worth individuals; it is a cross-demographic shift driven by global mobility and the search for lower costs of living.
However, the risk to pension schemes doesn't start at the point of retirement. It begins decades earlier.
While pensioners moving abroad is a well-documented trend, a more systemic risk is quietly accumulating in the "deferred" category: The Young Mobile Workforce.
1. The Fiduciary "Out of Touch" Trap
A trustee’s duty of care does not end when a member moves overseas. Traditional UK-centric tracing is no longer a "reasonable endeavor" when a significant portion of the membership is international. Without global data, trustees cannot fulfill mandated disclosure requirements or support members in making informed retirement choices.
2. The Mortality Blindspot
The most significant financial risk is overpayment. Without robust international mortality screening, schemes can continue paying benefits for years after a member has passed away overseas. Reclaiming these funds from foreign jurisdictions is legally complex and often impossible.
3. Member Welfare & Social Responsibility
Small pots represent a member's future livelihood. When schemes lose touch, they lose the ability to provide value. For the mobile workforce, being "out of touch" means being "under-saved."
To address these complexities, the industry is moving toward AI-enabled web intelligence that looks beyond standard registry searches. Heka’s approach focuses on three core pillars to restore scheme integrity:
As the UK workforce becomes more international, the risk of "lost" members is no longer a fringe issue – it is a core governance challenge. Trustees who bridge the global data gap today will protect their members’ welfare and their scheme’s long-term financial health.

The digital trust ecosystem has reached a breaking point. For the last decade, the industry’s defense strategy was built on a simple premise: detecting anomalies in a sea of legitimate behavior. But as we enter 2026, the mechanics of fraud have fundamentally inverted.
With global scam losses crossing $1 trillion and deepfake attacks surging by 3,000%, the line between the authentic and the synthetic has been erased. We are now witnessing the birth of "autonomous fraud" – a landscape where barriers to entry have vanished, and the guardrails are gone.
At Heka, we believe we have reached a critical pivot point. The industry must move beyond the futile arms race of trying to outpace generative models by simply using AI to detect AI. The new objective for heads of fraud and risk leaders is not just detecting attacks; it is verifying life.
Here is how the landscape is shifting in 2026, and why "context" is the only defense left that scales.
The most dangerous shift in 2026 is the democratization of high-end attack vectors. What was once the domain of sophisticated syndicates is now accessible to anyone with an internet connection.
This "Fraud as a Service" economy has lowered barriers to entry so drastically that 34% of consumers now report seeing offers to participate in fraud online – an alarmingly steep 89% year-over-year increase.
But the true threat lies in automation. We are witnessing the rise of the "Industrial Smishing Complex." According to insights from the Secret Service, we are seeing SIM farms capable of sending 30 million messages per minute – enough to text every American in under 12 minutes.
This is not just spam; it is a volume game powered by AI agents that never sleep. In the "Pig Butchering 2.0" model, automated scam centers are replacing human labor with AI systems that handle the "hook and line" conversations entirely autonomously. When a single bad actor can launch millions of attacks from a one-bedroom apartment, volume becomes a weapon that overwhelms traditional defenses.
Traditional fraud prevention relies on identifying outliers – high-value transactions or unusual behaviors. In 2026, fraudsters have inverted this logic using two distinct strategies:
1. The Shapeshifting Agent
Static rules fail against dynamic adversaries. We are now facing "shapeshifting" AI agents that do not follow pre-defined malware scripts. Instead, these agents learn from friction in real-time. If a transaction is declined, the AI adjusts its tactics instantly, using the rejection data to "shapeshift" into a new attack vector. As noted by risk experts, these agents autonomously navigate trial-and-error loops, rendering static rules useless.
2. "Dust" Trails and Horizontal Attacks
While banks watch for the "big heist," fraud rings are executing "horizontal attacks." By skimming small amounts – often around $50 – from thousands of victims simultaneously, attackers create "dust trails" that stay below the investigation thresholds of major institutions.
Data from Sardine.AI indicates that fraud rings are now using fully autonomous systems to execute these attacks across hundreds of merchants simultaneously. Viewed in isolation, a single $50 charge looks like a normal transaction. It is only when viewed through the lens of web intelligence –seeing the shared infrastructure across the wider web – that the attack becomes visible.
Perhaps the most alarming trend in 2026 is the erosion of confidence in digital channels. Because AI-generated identities and deepfakes have reached such sophistication, 75% of financial institutions admit their verification technology now produces inconsistent results.
This failure has triggered a defensive regression: the return to physical branches. Gartner estimates that 30% of enterprises no longer trust biometrics alone, leading some banks to demand customers appear in person for identity proofing.
While this stops the immediate bleeding, it is a strategic failure. Forcing customers back to the branch introduces massive friction without solving the core problem. As industry experts note, if a teller reviews a driver's license "as if it's 1995" while facing a fraudster with perfect AI-generated documentation, we are merely adding inconvenience, not security.
The issue facing our industry is not a failure of digital identity itself; it is a failure of context.
Trust is fragile when it relies on a single signal, like a document scan or a selfie. In an AI-versus-AI world, seeing is no longer believing. However, while AI can fabricate a driver's license or a video feed, it consistently fails to recreate the messy, organic digital footprint of a real human being.
To survive the 2026 threat landscape, organizations must pivot toward:
1. Web Intelligence: Linking signals together to see the wider web of interactions rather than isolated events.
2. Long-Term, Consistent Presence: analyzing the continuity of an identity over time. Real humans have history. Synthetic identities, no matter how polished, lack the depth of a long-term digital existence.
3. Cross-Channel Consistency: Looking for the shared infrastructure and overlapping identities that horizontal attacks inevitably leave behind.
The future offers a clear path forward. Fraud prevention is no longer about beating a single control – it is about bridging the gaps between them.
While identity and behavior are easier to fake in isolation, the real advantage lies in the complexity of real-world signals. These are the signals that remain expensive to manufacture at scale. Organizations that embrace this context-driven approach will do more than just stop the $1 trillion wave of autonomous fraud; they will unlock a seamless experience where trust is automatic.
Stay informed. Stay adaptive. Stay ahead.
At Heka Global, our platform delivers real-time, explainable intelligence from thousands of global data sources to help fraud teams spot non-human patterns, identity inconsistencies, and early lifecycle divergence long before losses occur.
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Fraud is no longer a technical skill. It’s a shopping experience.
What used to require specialized knowledge, custom scripting, and underground connections is now available through polished marketplaces that look indistinguishable from mainstream e-commerce platforms. Scrollable product cards. Star ratings. Tiered subscriptions. “Customers also bought…” recommendations.
Fraud-as-a-Service (FaaS) is not just an ecosystem – it is a parallel economy, built on the same principles as Amazon, Fiverr, and Shopify, but optimized for identity crime.
The result is a dramatic shift in the threat landscape: lower entry barriers, lower operational costs, and attacks that scale instantly. Fraud is no longer limited by human capability – it is limited only by how quickly these marketplaces can generate new products.
This blog exposes how the FaaS ecosystem actually works, what is available inside these marketplaces, and why the industrialization of fraud is reshaping digital risk.
The biggest misconception about digital crime is that it is messy, unstructured, and technically demanding. The truth is the opposite.
Today’s fraud marketplaces offer:

The experience mirrors legitimate SaaS:
And like Fiverr, each vendor specializes. There are providers for:
Fraud hasn’t just scaled – it has industrialized.
This is the part most institutions underestimate. The breadth and maturity of offerings is staggering. Here is what is openly sold across FaaS platforms – with the same clarity you’d expect from Amazon.

Full synthetic personas sold as complete packages:
Vendors guarantee the profile will pass KYC at specific institutions.
And the price range? $25–$200 per profile.
These aren’t crude Photoshopped IDs. They include:
Some vendors offer automated generation APIs: “Generate 1,000 EU passports → Deliver in 40 seconds.”

Pre-built phishing engines with:
Price: $10–$50 per campaign, often with free updates.
Many platforms now include "Fraud-GPT” engines – fraud-tuned GenAI models capable of producing tailored scam messages, emotional manipulation scripts, romance-fraud personas, and real-time social-engineering dialog. These systems can hold multi-turn conversations with victims while dynamically adjusting tone, urgency, and narrative to increase conversion rates.

Not just credential stuffing – full operational bots:
These bots now learn from failure and retry with adjusted parameters.
Just add username and phone number. These bundles include:
They are marketed explicitly: “ATO at scale. 94% success rate on XYZ bank. Guaranteed replacement if blocked.”
Highly organized product categories:
Every item has age, source, and validity score.

Turnkey operations:
When you step back from the catalog of available tools, one truth becomes impossible to ignore: fraud is no longer defined by human capability. It is defined by the capabilities of the systems that now produce and distribute it.
Every component of the fraud economy – identity creation, verification bypass, account takeover, social engineering, automation – has been modularized, optimized, and packaged for scale. The human actor is no longer the limiting factor. The marketplace provides the expertise, the automation provides the execution, and the criminal business model provides the incentive structure.
The result is a threat landscape that looks less like episodic misconduct and more like a supply chain. Fraud behaves like a coordinated operation, not a series of individual attempts. It adapts quickly, repeats consistently, and expands effortlessly – because the work is performed by tools, not people.
This is why traditional controls struggle. Identity verification was built on the assumption that inconsistencies, friction, and human error would reveal risk. But the industrialization of fraud produces identities that are consistent, documents that are polished, and behavioral patterns that are machine-stable. What used to feel like a red flag – a clean file, a frictionless onboarding journey – is now a symptom of a system-generated identity.
The deeper consequence is strategic: the attacker no longer “thinks” like a human adversary. They probe controls the way software tests an API. They run parallel attempts the way a product team runs A/B tests. They scale operations the way cloud infrastructure scales workloads. And because their tooling is continuously updated, their learning curve is steep – while defenses remain constrained by review cycles, risk committees, and static models.
For financial institutions, the rise of Fraud-as-a-Service has exposed the limits of a decades-old assumption: that identity can be validated by inspecting individual attributes. In an industrialized fraud economy, every discrete signal – documents, device profiles, PII, behavioral cues – can be purchased, replicated, or simulated on demand. A synthetic identity can now satisfy every checkbox a traditional onboarding flow requires.
What it cannot reliably produce is contextual coherence.
Real customers exhibit history, relationships, communication patterns, platform interactions, and digital residue that accumulate organically. Their identities make sense across time, across channels, and across environments. Their behavior reflects inconsistency, natural drift, and the kinds of imperfections that automated systems struggle to fabricate.
Synthetic identities, even sophisticated ones, tend to be:
This is the gap FIs must now address. Identity is no longer something you confirm once. It is something you understand – continuously – by examining whether its story holds together.
The operational shift is simple to articulate, harder to execute:
Verification must move from checking attributes to validating coherence.
Does the identity align with long-term behavioral patterns?
Does the footprint exist beyond the onboarding moment?
Does it behave like a human navigating life, or a system navigating workflows?
Does it fit the context in which it appears?
Fraud has become industrial. Identity fabrication has become automated. What separates real from synthetic is no longer the presence of data, but whether that data forms a believable whole.
Financial institutions that recalibrate their controls toward coherence – contextual, cross-signal intelligence – will be positioned to detect what Fraud-as-a-Service still struggles to imitate: the complexity of genuine human identity.
At Heka Global, our platform delivers real-time, explainable intelligence from thousands of global data sources to help fraud teams spot non-human patterns, identity inconsistencies, and early lifecycle divergence long before losses occur.
In an AI-versus-AI world, timing is everything. The earlier your system understands an identity, the sooner you can stop the threat.
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2025 marked a turning point in digital identity risk. Fraud didn’t simply become more sophisticated – it became industrialized. What emerged across financial institutions was not a new fraud “type,” but a new production model: fraud operations shifted from human-led tactics to system-led pipelines capable of assembling identities, navigating onboarding flows, and adapting to defenses at machine speed.
Synthetic identities, account takeover attempts, and document fraud didn’t just rise in volume; they became more operationally consistent, more repeatable, and more automated. Fraud rings began functioning less like informal criminal networks and more like tech companies: deploying AI agents, modular tooling, continuous integration pipelines, and automated QA-style probing of institutional controls.
This is why so many identity controls failed in 2025. They were calibrated for adversaries who behave like people.
The most consequential development of 2025 was the normalization of autonomous or semi-autonomous fraud workflows. AI agents began executing tasks traditionally requiring human coordination: assembling identity components, navigating onboarding flows, probing rule thresholds, and iterating on failures in real time. Anthropic’s September findings – documenting agentic AI gaining access to confirmed high-value targets – validated what fraud teams were already observing: the attacker is no longer just an individual actor but a persistent, adaptive system.
According to Visa, activity across their ecosystem shows clear evidence of an AI shift. Mentions of “AI Agent” in underground forums have surged 477%, reflecting how quickly fraudsters are adopting autonomous systems for social engineering, data harvesting, and payment workflows.

Operational consequences were immediate:
Controls calibrated for human irregularity struggled against machine-level consistency. The threat model had shifted, but the control model had not.
2025 also saw the industrialization of synthetic identity creation – driven by both generative AI and the rapid expansion of fraud-as-a-service (FaaS) marketplaces. What previously required technical skill or bespoke manual work is now fully productized. Criminal marketplaces provide identity components, pre-validated templates, and automated tooling that mirror legitimate SaaS workflows.
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These marketplaces supply:
This ecosystem eliminated traditional constraints on identity fabrication. In North America, synthetic document fraud rose 311% year-on-year. Globally, deepfake incidents surged 700%. And with access to consumer data platforms like BeenVerified, fraud actors needed little more than a name to construct a plausible identity footprint.
The critical challenge was not just volume, but coherence: synthetic identities were often too clean, too consistent, and too well-structured. Legacy controls interpret clean data as low risk. But today, the absence of noise is often the strongest indicator of machine-assembled identity.
Because FaaS marketplaces standardized production, institutions began seeing near-identical identity patterns across geographies, platforms, and product types – a hallmark of industrialized fraud. Controls validated what “existed,” not whether it reflected a real human identity. That gap widened every quarter in 2025.
As fraud operations industrialized, several foundational identity controls reached structural limits. These were not tactical failures; they reflected the fact that the underlying assumptions behind these controls no longer matched the behavior of modern adversaries.
For years, device fingerprinting was a strong differentiator between legitimate users and automated or high-risk actors. This vulnerability was exposed by Europol’s Operation SIMCARTEL in October 2025, one of many recent cases where criminals used genuine hardware and SIM box technology, specifically 40,000 physical SIM cards, to generate real, high-entropy device signals that bypassed checks. Fraud rings moved from spoofing devices to operating them at scale, eroding the effectiveness of fingerprinting models designed to catch software-based manipulation.
With PII volume at unprecedented levels and AI retrieval tools able to surface answers instantly, knowledge-based authentication no longer correlated with human identity ownership. Breaches like the TransUnion incident in late August 2025, which exposed 4.4 million sensitive records, flood the dark web with PII. These events provide bad actors with the exact answers needed to bypass security questions, and when paired with AI retrieval tools, render KBA controls defenseless. What was once a fallback escalated into a near-zero-value signal.
High-volume, automated adversarial probing enabled fraud actors to map rule thresholds with precision. UK Finance and Cifas jointly reported 26,000 ATO attempts engineered to stay just under the £500 review limit. Rules didn’t fail because they were poorly designed. They failed because automation made them predictable.
Most controls still anchor identity validation to isolated events – onboarding, large transactions, or high-friction workflows. Fraud operations exploited the unmonitored spaces in between:
Legacy controls were built for linear journeys. Fraud in 2025 moved laterally.
The institutions that performed best in 2025 were not the ones with the most tools – they were the ones that recalibrated how identity is evaluated and how fraud is expected to behave. The shift was operational, not philosophical: identity is no longer an event to verify, but a system to monitor continuously.
Three strategic adjustments separated resilient teams from those that saw the highest loss spikes.
Onboarding signals are now the weakest indicators of identity integrity. Fraud prevention improved when teams shifted focus to:
Continuous identity monitoring is replacing traditional KYC cadence. The strongest institutions treated identity as something that must prove itself repeatedly, not once.
Industrialized fraud exploits the gaps left by internal-only models. High-performing institutions widened their aperture and integrated signals from:
These signals exposed synthetics that passed internal checks flawlessly but could not replicate authentic, long-term human activity on the open web.
Identity integrity is now a multi-environment assessment, not an internal verification process.
Most fraud in 2025 exhibited machine-level regularity – predictable timing, optimized retries, stable sequences. Teams that succeeded treated automation as a primary signal, incorporating:
Fraud no longer “looks suspicious”; it behaves systematically. Detection must reflect that.
Fragmented fraud stacks produced fragmented intelligence. Institutions saw the strongest improvements when they unified:
into a single, coherent decision layer. Data orchestration provided two outcomes legacy stacks could not:
The shift isn’t toward more controls; it is toward coordination.
Identity controls didn’t fail in 2025 because institutions lacked capability. They failed because the models underpinning those controls were anchored to a world where identity was stable, fraud was manual, and behavioral irregularity differentiated good actors from bad.
In 2025, identity became dynamic and distributed. Fraud became industrialized and system-led.
Institutions that recalibrate their approach now – treating identity as a living system, integrating external context, and unifying decisioning layers – will be best positioned to defend against the operational realities of 2026.
At Heka Global, our platform delivers real-time, explainable intelligence from thousands of global data sources to help fraud teams spot non-human patterns, identity inconsistencies, and early lifecycle divergence long before losses occur.