Privacy Policy

This privacy policy for Heka Global Inc. (doing business as “Heka”, “we,” “us,” or “our”) describes how and why we may collect, use, store, and share (“process”) your personal information when you interact with our services (“Services”), such as when you:

• Visit our website at http://www.hekaglobal.com (opens in a new tab), or any other site of ours linking to this policy;
• Engage with us in relation to sales, marketing, or events.

This Privacy Policy applies solely to personal information collected through our website (www.hekaglobal.com (opens in a new tab)) and does not apply to personal data we process on behalf of our clients in connection with our services. For more information about how we handle such data, please refer to our Privacy Notice.If you still have questions, contact us at privacy@hekaglobal.com.

Key Points

• What personal information do we process?We may process personal information you provide directly, such as your name, email address, or other information - depending on how you interact with us.
• Do we process sensitive personal information?We do not intentionally collect or process sensitive personal information.
• Do we receive personal information from third parties?We do not collect personal information about website visitors from third-party sources.
• Why do we process your information?To provide and improve our Services, communicate with you, ensure security, and comply with legal obligations. In some cases, we may process your information with your consent or based on our - or our clients’ - legitimate interests.
• Do we share personal information?We may share personal information collected through our website with service providers who support our website operations (such as hosting or email delivery). We do not sell or share personal information for advertising purposes.
• How do we keep your data secure?We apply appropriate technical and organizational safeguards. However, no system is 100% secure, and we cannot guarantee absolute security.
• What are your rights?Depending on your location, you may have the right to access, correct, delete, or object to the use of your data. See our Privacy Notice for more.
• How can you exercise your rights?Contact us at privacy@hekaglobal.com or submit a data subject access request.

1. What Information Do We Collect?

We collect personal information that you voluntarily provide when you contact us, use our Services, or express interest in our offerings. This may include your name, email address, and any other information you choose to share. We do not intentionally collect sensitive personal information (such as health data or information about racial or ethnic origin).

We ask that the information you provide is accurate and up to date. Please notify us of any changes.

2. How Do We Use Your Information?

We process your personal information for purposes such as:

• Responding to inquiries or contact requests;
• Providing and improving our Services;
• Sending marketing or promotional communications (if in line with your preferences);
• Ensuring security and fraud prevention;
• Complying with legal obligations.

We only process your information where we have a valid legal basis under applicable data protection laws.

3. What Legal Bases Do We Rely On?

Depending on your jurisdiction, we rely on one or more of the following legal grounds:

• Consent (where required, and subject to your right to withdraw);
• Contractual necessity (e.g., to provide Services you request);
• Compliance with legal obligations;
• Legitimate interests (e.g., improving our services or communicating with prospective clients), provided such interests are not overridden by your rights.

4. What Information Do We Collect?

We may share limited personal information collected through our website with service providers that help us operate the site or respond to inquiries (e.g., hosting or email providers). We may also disclose such information if required by law or to protect legal rights.

We do not sell personal information or share it for advertising purposes.

5. Do We Use Cookies?

We use strictly necessary cookies to operate our website, provide security and remember your privacy choices. These cookies are required for the website to work and cannot be switched off.

Subject to your consent, we may also use analytics technologies, which may include Google Analytics and HubSpot, to understand website traffic, page usage, interactions, referral sources, device and browser information, and general website performance. Analytics cookies are optional and will not be activated before you consent.

You can accept or reject optional cookies, and change your choice at any time, through Cookie Settings. Withdrawing your consent will prevent future optional analytics collection on that browser, but will not affect any processing that took place lawfully before you withdrew it.

We do not use analytics cookies to make automated decisions about website visitors. Data collected by our service providers may be processed in countries other than your own, subject to appropriate contractual and legal safeguards.

For more information, see our Cookie Policy.

6. How Long Do We Retain Your Information?

We retain personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by law. When no longer needed, data is securely deleted or anonymized.

7. How Do We Protect Your Information?

We implement technical and organizational measures to protect your data. However, no system is fully secure, and transmission of personal data over the internet is at your own risk. Please use secure networks when accessing our Services.

8. Minors

Our Services are not directed to individuals under 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a minor, we will delete it.

9. Your Rights

Depending on your location, you may have rights under applicable privacy laws, such as:

• Access to your data
• Rectification or deletion
• Objection or restriction
• Data portability
• Withdrawal of consent (where applicable)

To exercise these rights, please contact us at privacy@hekaglobal.com.

10. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with a revised “Effective Date.” We encourage you to check back periodically.

11. Contact Us

If you have any questions about this policy, contact: privacy@hekaglobal.com